Accessing and Managing Your Account

At Akrivi, we use Fastspring as our official payment processor. Fastspring securely manages all purchases, subscriptions, and billing details for our tools.

When you buy a product like Gridit or Presenter, your subscription and payment information are handled through your personal Fastspring account.

1. Visit the login page: https://akrivi.onfastspring.com/account

   
   

   Note:

   If you purchased between November 1st, 2023 and July 12th, 2025, you may be a customer of our previous Fastspring store.

   In that case, please also try logging in using this link:

   
   

   👉 https://akrivi.onfastspring.com/account

   
   

2. Enter the email address you used when you made your purchase

3. Fastspring will email you a secure, one-time login link — no password required

4. Click the link in your email to access your account

   
   

   
   

• Update your payment method
  
• Change your account details
• Change or cancel your subscription
  
• Download past invoices
  
• View order history
  

• Double-check the email you used at checkout

• Check your spam or promotions folder for the login link

  
  

  Still having issues? Contact us here