Error 28 – Network Adapter Issue
Fix Akrivi Error 28 caused by disabled network adapters or internet connection issues.
If you’re seeing Error 28 when launching the tool, it’s usually caused by disabled network adapters or a weak internet connection. Here’s how to fix it:
Step 1: Check Your Internet Connection
Make sure you’re securely connected to the internet (Wi-Fi or Ethernet) before opening the extension.
Step 2: Enable Your Network Adapters
Sometimes your network adapters may be disabled, which prevents the software from verifying your system properly.
Use the guides below to check and re-enable them:
How to enable, update, and reset network adapters (Shaw Guide)
How to enable or disable Wi-Fi/Ethernet adapters (Windows Central)
Step 3: Try Another Device
If you’re still having trouble, try installing the extension on another device to see if the issue persists.
Feel free to contact us — we’re here to help!